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Privacy policy

1. Data protection at a glance

The following information tells you what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

2. Responsible body

Birgit Wörle, M.D.
Central Swiss Derma AG
Huobmattstrasse 9
CH – 6045 Meggen

Phone: +41 41 559 65 40
Email: dermatologie.meggen@centralswissderma.ch

3. Collection of personal data and purpose of data processing

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.
Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view).

The data you transmit to us in connection with your visit to our website depends in particular on the browser you use and its settings. If your settings allow it, we use cookies and similar tools to optimise your browsing experience on our website.

For what purposes do we collect your data?

  • Offering and further developing our products, services, websites and other platforms on which we are present
  • Analysis of user behaviour
  • Advertising and marketing
  • Ensuring and improving our operations, in particular IT, our website and other platforms
  • Market research
  • Product development
  • Security
  • Compliance with laws, directives and recommendations from authorities and internal regulations
  • Contact us

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

4. Basics of data processing

If we ask for your consent for certain processing (such as for the setting of certain cookies), we will inform you separately about the corresponding purposes of the processing. You can revoke your consent at any time with effect for the future.

Where we do not ask for your consent for processing, we base the processing of your personal data on the fact that we have a legitimate interest in pursuing the purposes described above and the associated objectives. We have a legitimate interest in operating a website on which interested parties can obtain information about our offers and find out which information and offers are of most interest. This allows us to present you with an optimised offer. Our legitimate interests also include compliance with legal requirements. In addition, we have a legitimate interest in protecting our website and organisation from misuse and other unauthorised use of this website.

5. Exchange of information

We only share the data collected by us within the scope of the above-mentioned purposes and if it becomes necessary to involve third parties for the fulfilment of our tasks (e.g. specialists for technical support, service providers for the execution of enquiries or communication partners). These third parties are given access to the data, but only to the extent that this is necessary for the fulfilment of the service.

This may result in collected data being transferred to countries that do not have an adequate level of data protection from the perspective of Switzerland and/or the EU. In cases where this happens, we have either implemented appropriate safeguards to ensure adequate protection of personal data or ask for your consent.

6. Memory limitation

Your personal data will be stored until the purpose has been achieved, unless otherwise stated. We may be obliged to retain data due to legal obligations (retention regulations, accounting regulations, tax regulations, etc.). This period depends on the respective data and countries and generally does not exceed eleven years. Data used in the context of web analysis is generally deleted or completely anonymised within a few days.

7. Cookies, web tracking, social media

Cookies

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

Analysis tools and tools from third-party providers

When you visit our website, your surfing behaviour may be statistically evaluated. This is primarily done using cookies and so-called analysis programmes. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy.

Cookie consent with Borlabs Cookie

Our website uses Borlabs Cookie’s cookie consent technology to obtain your consent to the storage of certain cookies in your browser and to document this in compliance with data protection regulations. The provider of this technology is Borlabs – Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg, Germany (hereinafter referred to as Borlabs).

When you enter our website, a Borlabs cookie is stored in your browser, in which the consents you have given or the revocation of these consents are stored. This data is not passed on to the provider of Borlabs Cookie.

The data collected will be stored until you ask us to delete it or delete the Borlabs cookie yourself or until the purpose for storing the data no longer applies. Mandatory statutory retention periods remain unaffected. Details on data processing by Borlabs Cookie can be found at https://borlabs.io/kb/what-information-does-borlabs-cookie-store/

YouTube

Our website uses plugins from YouTube, which is operated by Google. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

Further information on the handling of user data can be found in YouTube’s privacy policy at: https://policies.google.com/privacy?hl=en&gl=de

Google Analytics

This website uses functions of the web analysis service Google Analytics The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable your use of the website to be analysed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

IP anonymisation

We have activated the IP anonymisation function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Deactivate Google Analytics.
You can find more information on how Google Analytics handles user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en&sjid=5825341711757437632-EU.

Google Fonts

This site uses so-called web fonts provided by Google for the standardised display of fonts. The Google fonts are installed locally. There is no connection to Google servers.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq?hl=en and in Google’s privacy policy: https://policies.google.com/privacy?hl=en.

Google Maps

This website uses the map service Google Maps via an API. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

You can find more information on the handling of user data in Google’s privacy policy: https://policies.google.com/privacy?hl=en&gl=de.

Medicosearch

To enable you to book appointments online via our website, you have the option of using the booking tool provided by Medicosearch, Gerberngasse 27-31, 3011 Bern, Switzerland. As a rule, your personal data will also be collected and stored. Further information on Medicosearch’s data protection can be found here: Medicosearch data protection.

8. Data security

We and our service providers take both technical and organisational security measures to protect the stored personal data against accidental or intentional manipulation, loss, destruction or unauthorised access by third parties. Our data processing procedures and security measures are continuously improved in line with technical developments.

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the enquiries you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

9. Your rights

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data at any time. You also have the right to request the correction, blocking or deletion of this data. You also have the right to withdraw your consent if our processing is based on your consent. You can contact us at any time at the address given above if you have any further questions on the subject of data protection. You also have the right to lodge a complaint with the competent supervisory authority. For Switzerland, this is the Federal Data Protection and Information Commissioner (https://www.edoeb.admin.ch/edoeb/en/home/deredoeb/kontakt.html). A list of the EU data protection authorities can be found here: https://edpb.europa.eu/about-edpb/about-edpb/members_en. You can contact the supervisory authority of the United Kingdom here: https://ico.org.uk/global/contact-us/.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.

10. Additions

The content of this privacy policy needs to be adapted and updated from time to time. We therefore reserve the right to make changes without prior notice. The updated and supplemented version will always be published here on the website. We therefore recommend that you read the privacy policy each time you visit our website.

Lucerne, November 2023